GOODVOICE

North America from 2006 to 2020

The Place I Grew Up
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As 2025 begins, a muted sense of reflection permeates the air, holding still my thoughts as I stand at the end of a 20-year journey, one that leads me back to where it all began. In 2004, my old world gave way to adulthood, and the interaction with Olympic champions and green barres set into motion a path that would carry me straight into a global jet-setting lifestyle. As I return to what was once familiar, the contrast is stark. The landscape I once thought I knew appears foreign. The 2004 experience, with all its dynamism, had acted as a launch pad, propelling me into a new world with speed and intensity. New rules governed the landscape, and speed became my new currency. Even the big financial crisis 2008 did not get in my way; instead, I set things in place for further expansion. Although unemployment rates peaked at 10% in the US by 2009, GDP shrank by about 4.3% during the crisis, I was unaffected. The housing market crash, which was precipitated by risky mortgage lending practices and the collapse of mortgage-backed securities, saw home prices fall by nearly 30% from their peak in 2006 to the bottom in 2012. The stock market also faced massive declines, with the S&P 500 losing about 57% of its value from 2007 to 2009. Yet all this worked in my favor as the resetting of the market number leveled the planned field for newcomers like me. And the government responded with massive economic stimulus packages. The US Federal Reserve reduced interest rates to near-zero levels and injected liquidity into the economy through Quantitative Easing (QE). And being able to buy a home is the first step to upward mobility for newcomers. This unprecedented monetary policy strategy aimed to stimulate investment and spending but also laid the groundwork for future innovations in entrepreneurial activities for which I found myself in the right place and time. After the recession, traditional job markets remained stagnant, especially in the construction, finance, and retail sectors. As big corporations received bailouts, many Americans turned to entrepreneurship as a viable means to regain financial stability. This was also an era when the "lean startup" model, popularized by Eric Ries in his book The Lean Startup, gained traction. Entrepreneurs began building businesses with minimal upfront costs, relying on digital platforms and social media to build brands and reach consumers. Websites like Kickstarter and Indiegogo enabled entrepreneurs to fund projects through crowdfunding, democratizing access to capital for small business ventures. At the same time, many individuals transitioned from traditional employment to the gig economy. According to the Bureau of Labor Statistics, self-employed individuals increased significantly during this period. In 2008, approximately 9 million people were self-employed in the United States, and by 2020, that number had risen by over 15%. Goodvoice was a product of these circumstances when I found the company in early 2018. Globally, the economic downturn was felt with varying intensities, but many countries struggled to recover as quickly as the US. The European Union faced a sovereign debt crisis, with Greece, Italy, and Spain experiencing significant financial instability.

Meanwhile, China, which had been growing rapidly since its entry into the World Trade Organization in 2001, continued to see its economy grow at an astonishing rate of 10% annually but faced issues transitioning from manufacturing to a consumer-driven economy. In comparison, the US saw a different kind of growth—more entrepreneurial and digital - and I had a front-row seat to all these changes in real-time due to my Olympic positions. Countries with more state-controlled economies, like Europe, lagged in innovation, as political instability and a lack of entrepreneurial spirit and infrastructure hindered their potential. The rise of American-based tech giants like Google, Facebook, and Amazon became a global story, with American innovation becoming synonymous with entrepreneurship. From 2008 to 2020, the world saw technological advances that completely reshaped industries. The proliferation of smartphones, internet-enabled devices, and improved broadband access enabled people to consume and create content unprecedentedly. Companies like Apple, Google, and Amazon dominated their sectors and drove the development of ecosystems that enabled small businesses and startups to flourish. The release of the iPhone in 2007 marked the beginning of the mobile revolution, and by 2010, smartphone penetration reached 30% in the US. This revolutionized everything from communication to commerce, entertainment, and information access. I remember being at the gym when Steve Jobs released the first iPhone. Soon after, I had one that made me no longer need to open my computer first thing in the morning to check emails. And taking good pictures no longer requires a separate device. I remember it took a decade or more for many of my family and friends to incorporate such behaviors into their daily routines. Meanwhile, social media platforms grew exponentially.

Back in 2007, I joined Facebook when only if you had US university email access to the platform was it possible. At the time, it was impressive that social media replaced traditional blogs and chat boxes within 14 months with social media. And much as today's AI frenzy, baby boomers and established leadership entities initially dismissed the trend. Facebook reached 1 billion users in 2012, Instagram was acquired by Facebook in 2012, and Twitter continued to shape political discourse and global movements. By 2018, I started getting at the time AI-related clients who wanted a human-facing retail brand. AI companies promise to capture all your memories and data, even if it is hard for us to comprehend their business purpose and revenue model. Artificial intelligence (AI) and machine learning development marked a critical turning point in entrepreneurship. Algorithms and automation allowed businesses to operate more efficiently, analyze massive datasets, and predict future consumer behaviors. AI-powered tools like Google's TensorFlow and Amazon's machine learning platform created new opportunities for data science, fintech, and healthcare startups.

By 2020, AI was no longer a distant concept. It was integrated into industries like customer service (chatbots), healthcare (diagnostic tools), and even transportation (autonomous vehicles). The impact on entrepreneurship was significant, as individuals and small businesses gained access to tools that were once the domain of only large corporations. Early on in those days, goodvoice adopted AI initially as a thought partner and then, later on, to compute complex data sets for various clients, forcing us once again to augment our understanding of what is logical and possible. Compared to the US, other regions were either catching up or facing challenges in harnessing this wave of innovation. The digital economy in Europe struggled to keep pace with the US as regulatory burdens and bureaucratic hurdles slowed startup growth. The contrast was stark for me as well when I started working with EU-based Olympic organizations in 2022. The mentality and behaviors were still set for another era as the protagonists of various stakeholder groups still struggled to adjust to the new market sizes their world was now in. As a result, many onboarding approaches were forced to be re-positioned. In a parallel universe, daily routines started to become a vote. The choice of everything began to matter as anything we bought demonstrated greeted that any other time before its social and environmental impact. The period from 2008 to 2020 witnessed a surge in consumer demand for organic and sustainable food products. According to the Organic Trade Association (OTA), the organic food market in the US grew from $28.4 billion in 2012 to $55.1 billion in 2019. As people became more concerned about health, climate change, and food safety, organic food became not just a niche market but a mainstream trend. Entrepreneurs in the food sector capitalized on these concerns, creating brands emphasizing transparency, sustainability, and ethical sourcing. Brands like Whole Foods, which was acquired by Amazon in 2017, and newer startups like Blue Apron (founded in 2012), which combined convenience with healthy, organic ingredients, disrupted the food retail industry. The rise of plant-based foods, especially with brands like Beyond Meat and Impossible Foods, showed that consumers were increasingly willing to explore alternatives to traditional meat products.

Organic food trends were gaining traction globally, particularly in Europe. The European Union saw significant increases in organic agriculture, with a market worth over €30 billion by 2020. However, in developing countries, organic food was often a luxury rather than a mainstream choice. The challenge of scaling organic agriculture in economies still heavily reliant on traditional farming practices remains in Latin America and Africa. While the US embraced organic food as a lifestyle, other economies still grappled with the implications of mass production and its environmental impact. In the EU, policies aimed at reducing carbon footprints and promoting sustainable agriculture were starting to reshape food systems, creating opportunities for entrepreneurs to invest in environmentally friendly products. Stretching money as a kid extended to small daily savings by not buying something in need. When I engaged in real estate and bought my first home, the meaning took a very different turn.

The period from 2008 to 2020 was characterized by low interest rates, facilitating borrowing and investment. The Federal Reserve kept interest rates near zero for most of the decade, creating an environment where capital was cheap and accessible. As a result, the real estate market rebounded. Home prices, which had fallen sharply during the Great Recession, began to rise again by 2012, and by 2020, the housing market had reached new highs. The number of first-time homebuyers increased, and homeownership remained a staple of the American Dream. Despite rising home prices, low mortgage rates made home-buying more affordable. For entrepreneurs, this period of low interest rates created an opportunity to leverage cheap capital to scale businesses rapidly. Startups could secure venture capital more efficiently, and small businesses could access loans and credit to expand their operations. The access to capital allowed tech startups to grow exponentially, while traditional companies could invest in property and expand. The US experienced a more substantial recovery than many other countries. Europe faced slow growth, particularly in Southern European nations like Greece, Spain, and Italy, where high debt levels and austerity measures hindered recovery. Meanwhile, countries like China and India saw rapid economic growth, but much of that growth was driven by manufacturing rather than the digital and service sectors that characterized US growth.

Low interest rates in developed economies like Japan and Germany helped stimulate some economic growth. Still, these countries struggled to foster the same level of entrepreneurial activity as the US, where innovation and venture capital played a critical role. From 2008 to 2020, work underwent significant transformation. The rise of digital platforms, remote work, and the gig economy fundamentally changed how people approached their careers. Freelance work became more prevalent, and platforms like Upwork and Fiverr enabled individuals to monetize their skills globally. In addition, the tech industry's demand for highly specialized knowledge, such as coding and data science, created new job opportunities. According to the Bureau of Labor Statistics, tech jobs grew by 12% between 2010 and 2020, far outpacing the overall job growth rate of 6.3%. Globally, the democratization of education through online platforms allowed individuals to gain skills in everything from artificial intelligence to digital marketing. Coursera, Udacity, and edX provide affordable, accessible learning options that let people worldwide upskill.

The combination of the 2004 Olympics, the aftermath of the 2008 financial crisis, and the rapid technological advancements in the years that followed opened my eyes to how disruption creates both challenges and opportunities. The US economy's resilience, characterized by its entrepreneurial spirit and the rise of the digital economy, provided a rich backdrop for my ventures. I found myself in the right place at the right time, as the rise of social media, mobile technology, and AI allowed me to leverage emerging tools to expand businesses and offer innovative solutions to clients worldwide. The experiences of being at the intersection of traditional industries and tech innovations provided me with unique insights into how economies, businesses, and personal careers evolve under stress and opportunity.

The past two decades also offered new insights on global shifts, especially the contrast between regions like the US and Europe. While the US embraced easier the digital economy and saw an explosion in entrepreneurship, areas with more centralized economies, like Europe, were slower to adapt to this new paradigm. The rise of AI and automation was a game changer regarding business efficiency and consumer expectations, and goodvoice benefited immensely from riding the waves of early adoption. In retrospect, it's clear that the convergence of global travel, technology, and entrepreneurship led to today.

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